One complaint that buyers often make is that the salespeople who call upon them are so intense that they believe that the world revolves around them. It is rather apparent that these goal-oriented folks are so into making the sale that often they fail to understand the needs of the customer. Additionally they do not value the customers time, which is often wasted when the customer says NO, several times. Instead they go on and on and continue the sales process, often in an attempt to wear down the customer into getting to the sale. In fact most successful sales people I have met are quite arrogant, egotistical and must have been an only child or so drown out by multiple siblings that they had to work extra hard to get what they wanted. Or so you would think by the way that they go about their business? Now then when you throw into the mix a trained sales person who has adopted his product or service as a sort of religion and believes so much in it. If you are not careful you end up with the salesman from hell. Literally so pushy and believing you must have the product and that THEY must make this sale, that well, you just cannot get rid of this person. Salesmen need to listen to the prospect and become a problem solver as well as a salesperson. If they fail to do this then no one is served and all the salesmen get a bad name. Consider this in 2006. |
